👋 Meet Your New Hummingbird Teammate: Our AI Chatbot

We’re excited to introduce a brand new way to get faster answers, right when you need them — meet our AI-powered chatbot.

Whether you’re in-store and can’t find a product and need a quick backup plan (another flavor? order online it instead?), or need ideas on how to get selected for more campaigns, the chatbot’s here to help you figure it out in real-time. It can also assist with general questions, extensions, and more — all without the wait.

This is a new tool we’ve been testing and tuning, and while it’s pretty solid, it’s still, well… an AI. So you might see the occasional weird or off response. Totally normal — and we’re keeping a close eye on everything to improve it fast.

We appreciate your patience (and curiosity!) as we keep refining things. Every convo helps us make it better.

Thanks for being part of the community and helping shape what’s next. 🤍

Current AI Chatbot Support Offerings:

• Can’t find a product? We’ve got a backup plan.

• Extensions on deadlines

• New Bird questions (getting started, creating your profile, etc.)

• Gift card delivery dates + support

• General campaign & community questions

• And more to come!